Policies and Billing
Service Billing Calculations
Domestic water service is metered. Bills are calculated based on the prior month's usage. The back of your white postcard details the calculation.
Irrigation Assessments are calculated based on the size of your lot. All lot sizes are measured in acres. The details to the calculation of your irrigation assessment are on the front of the green irrigation billing postcard.
Account billing
Domestic water services are billed on a white postcard and due monthly. Payment is due by the 20th of the month that the bill is received. Water services are billed in arrears. The bill you receive is for the prior month's service.
Annual Irrigation Assessments are billed on a green postcard, in two parts: 1st half billed in March; payment due by April 30th. 2nd half billed in June; payment due by July 31st.
Customers can view and/or pay their annual irrigation assessment online starting in late January. (Green Postcards are still mailed in March and June for balances due).
service disconnection
Should your domestic or irrigation service be locked out due to non payment, there is a $25.00 charge to lock the service and a $25.00 charge to unlock it once payment is received. Both of these fees will be due in order to restore service.
change of address
We appreciate your updating us with any change of address or contact information.
Moving? Selling your home? renting your home?
Please provide us with a moving date and your forwarding address so that we may finalize your billing and take the account out of your name.
Account Refunds
Any over payments made to a closed account, resulting in a credit balance will be reviewed and refunded to the payee.
Domestic and Irrigation Billing Calculations
Billing Calculations
The detail to your monthly domestic water billing and semi-annual irrigation billing (Billed in March and June) can also be found on the billing postcard that you receive.
The monthly domestic postcard is white; the semi-annual irrigation postcard is green.
Domestic Calculations
Domestic Rates Effective May 1st, 2025
Base Rates: 3/4" water meter: $50.00 1" water meter: $82.50
Usage Rates:
Per 100 cu ft., up to 500 cu ft $2.95/cu ft
Per 100 cu ft., over 500 cu ft $3.75/cu ft
2026 IRRIGATION RATES
2026 Irrigation Rate Structure
$470.00 base rate, plus
$710.00 / per acre
The rates listed above were approved by the WUTC in the most recent rate case and noticed to customers on May 1st, 2025.