Domestic and Irrigation payments must be made separately. If paying by personal check or bank bill payment services, please issue separate payments for each bill. The two accounts are separate; payments are processed in different systems. We will return any payments that are combined and ask that the payments be re-issued individually. Incorrectly sending combined payments may result in late fees on your account.
Credit card payments can now be made online or on your mobile devise. Use the link below or on our home page. You may choose to register your payment information for ease in making future payments.
SVWW maintains annual PCI Security Compliance validating to keep your payment information secure.
If your payment is being made by mail, please allow adequate time for the payment to reach our office. Local mail service at times can take 5-7 business days to reach us.
The mailing address is PO Box 7224, Kennewick, WA 99336
For your convenience, SVWW provides a payment drop box near our office: 101904 Wiser Pkwy.
To the left of our office and attached to the railing is a small metal box marked "SVWW".
SVWW is not responsible for cash payments left in the drop box. Cash payments must be made in person at the SVWW office. Please call prior to your arrival if needing to come into the office as our doors remain locked during business hours.
Late payments will be assessed a late charge based on the balance owing.